booked onto ryan flight, now they refunded me and didnt tell me?
Has anybody experienced this before:
My friend and his family booked on to the lpl - szz flight tomorrow afternoon with ryanair. The money was taken from their account and got theyre booking reference, but then refunded one month later back into their account with no explanation or information given by ryanair, now they tried to check-in online this weekend and the boof ref is not recognised.
They dont understand what happened, any body has a similar situation happen before? any advice would be very appreciated.