Thankyou for all your views & explanations.
It is apparent that "the horse has been flogged enough" . Unfortunately package tour passengers have long been viewed as " cattle class " now I understand why. You pays your money & takes a chance, well this time I lost.
Michael O,Leary at Ryanair might be outspoken but his airline gives you what you pay for.
The tour company I flew with aspires to greatness but the delivery of its service in this instance fell below what we as customers expected.
Amen.