It is truly an amazing to watch the gate agents, to the pilots, to the attendants, to the bag throwers. Every team works together unbelieveably well. Quality of life @ SWA is the best by leaps and bounds. The on-going joke is that Southwest taking over ATA's gates in NY-LGA and no one thinks their consistant on-time arrivals will continue once they take over gates at the airport with the worst on time performance in the country. Its amazing what happens when the human spirit is happy everytime it shows up for work. Rare indeed.
