Observations on recent flight!
I flew out to Phoenix on BA289, travelled business as did five over members of my family, disappointed on the service.....not particularly friendly crew, more or less a could not care less attitude, thats of course when we happened to see them during the flight....unfortunately for me something I ate either on the flight or in the club lounge at terminal five upset me (another story)...on the return flight sat upstairs, two male cabin crew one couldnt do enough for you the other could barely serve you, any questions you had about the service was greeted with no comment, and that actually was anything you asked....will I travel BA again, not so sure....I thought I would never say it but the strike has almost ruined them for me!!!!!! thank you to all the BA staff that are trying their best to keep the airline flying. I hope that the airline can one day return to what It once was!!!