PPRuNe Forums - View Single Post - BA Strike - Your Thoughts & Questions
View Single Post
Old 23rd May 2010, 19:13
  #1788 (permalink)  
4t2b
 
Join Date: Feb 2010
Location: Scotland
Posts: 21
Likes: 0
Received 0 Likes on 0 Posts
Customer Service

Originally Posted by pj67coll
Does anyone know how soon after BA cancels a flight you can get a refund?
Don't hold your breath, I am still waiting 4 weeks on for a simple standard travel insurance letter from Customer Services(misnomer if ever there was one !). My problem was the Ash Cloud but it would seem that there are so many people away from their desks learning how to serve coffee, airborne, that the rest of the business has gone out of the window.

Rant over, I am sure it will come some time and I DO understand that my probs are trivial in the scale of things !!!
4t2b is offline