SydGirl,
Darl, I don't think jaded is the word.
When
VB started up I can't remember them being asked where & how they would like to check in & board guests. I think your looking at this topic with blinkers on & you should look at this rationally. I do agree that
VB do have a winge every now & then, but it is normally when all other avenues have been tried and rejected. I don't think they want you ton feel sorry for them, just maybe understand that it is now getting ridiculously cramped in the Sydney terminal at present & there is a vacant terminal sitting empty up the road.