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21st May 2010 | 15:26

#1704 (permalink)

dudleydick

Joined: Jun 2007

Posts: 52

Likes: 0

From: North London and occasionally Dullstroom

I have read (and heard on TV) that 10% of BA's regular fliers have changed allegiance permananetly to other airlines. Is there any substansive proof of this? Where does this figure come from? Thumb suck?