I'm one of the average passengers Mr Calder referred to. On the 27th I fly to Miami before heading onto Peru - I'm one of the lucky ones on that day since my flight IS going ahead however I still have no idea about my return flight on the 9th and I won't find out until the 31st... Four days after I've already been in Peru.
Potentially I'm going be trying to call BA customer service on my mobile across the Atlantic to rebook a later flight and then having to call into my office to tell them why I won't be back at work when I said I will.
These members of BASSA and Unite are literally screwing with my life and to see them taking delight in it on the news is difficult to take. The one overriding thought I have is "I'll never risk flying with BA again" and that's a sad state of affairs for all the BA staff who simply want to go to work.