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Old 20th May 2010, 14:46
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4Greens
 
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An important issue in CRM courses is the use of Emergency Language. This is a process of a Junior pilot being given the tools to make a Captain aware that he must take notice of a subordinate. There are a number of stages but essentially it involves offering the Captain alternative courses of action and if necessary culminating in such phrases as 'You must listen to me Captain' and then if this is used it becomes a reportable incident. The emergency phrase can be varied to suit the airline culture. It must, however, get everyones attention. The procedure must also be incorporated in the ops manual so it is legitimised by the company. In some airlines the use of the Captain's first name can have the same effect.
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