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Can you teach CRM (and how)?
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19th May 2010, 22:43
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turbocharged
Join Date: May 2008
Location: Kettering
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Errr
If the crew 'know all the answers' why do we even a 'facilitator' to 'drag' it out of them?
And 'if the aims of the session aren't being pulled out' an element of teaching will be needed?????
Can you clarify
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