Jeez; that was a long read-in.
Thanks to all you folks for confirming for me what I always suspected about many of my fellow SLF. (And, in come cases, CC).
It's not just you folks who suffer. If you stick notalwaysright into your favourite search engine you'll find tales of woe from other "customer-facing" people.
Keep up the good work, both here and, er, at work.
