Hi EJD..
If the recruitment process is similar to what occurred in 2008 the recruitment day will comprise of:
Morning:
Registration - Handing over of documents to the recruiting staff.
Introduction - Introducing yourself to fellow candidates and recruiting officer at your table.
Group Assessment. - 1 or 2 group activities lasting about 20 minutes each.
Role Play. - 2 on 1 Role Play. You will be given the scenario and then given 5 minutes to prepare yourself. The role play itself lasts approximately 5 minutes. (use the 5 minutes to prepare thoroughly, they will look at your paper to see if you have prepared and also think outside the square when offering solutions)
Photo's. - Full Length photo taken to accompany the application
LUNCH
Afternoon:
If deemed competent in the morning session, you will be invited back via a text message. The afternoon session will comprise of, completing Security Documentation and a 2 on 1 Panel Interview. The interview consists of about 5-7 Questions and lasts about 30-40minutes.
Questions could include:
-Customer Service (problem customer, a time you have excelled, gone above and beyond, recognising regular customers)
-Teamwork
-Conflict Resolution
-Time Management (meeting deadlines)
-Safety
-Company Protocol (in particular a time you have gone against it)
Know as much as you can about Qantas and the role you are applying for..it is important and although you may not use all of the information it will show your keen and you mean business - they love that! and remember you can be knowledgeable but you don't want to come across as you know everything..you need to remain polite, friendly, happy(everything it is expected a cabin crew member will be) and also convey your willingness to learn!!!!
dyal1..
No idea when recruiting will take place for Melbourne, Just submit your application and check it regularly.. It's not a matter of will it's just when..
Goodluck
T.C.M
