TowerDog;
No time for touchy feely stuff when you are just about to hit the ground at great speed
Yes but of course that isn't the time to be doing flight safety work either!
In any case, it's not "touchy-feely new-age-nice-guy" stuff, this is the stuff that flight safety work is now made of and is the intent behind SMS. The words aren't familiar because of habit not because they're not relevant. I am absolutely certain you understand this and the approach taken...not trying to say anything but general stuff that may help some who are reading this kind of discussion for the first time to see where most of the industry is intent on heading.
Cheers! PJ2