All, with respect, you haven't had this straight from the start - what I asked was would MS assist us if we asked for help - not what you said which was me asking Pprune to help activate software.
Nor was the idea entertained of 'cracking' the software, which you imply my nephew entertains - it leads to a trashed hard disk does it? how would I know?
We've spoken to Microsoft now, explained, given them the serial numbers & they agreed it's a legit copy, never installed anywhere to their knowledge & have given us a replacement key.
We've done nothing wrong, in fact we've been scrupulously honest all the way. I don't understand the repeated suggestion that we are trying to cheat anyone.
Last edited by Sprogget; 19th May 2010 at 08:22.