Eddy,
It's decent of you to stand up for Lizanne and I truly don't doubt that she does love crew and, in a retro kind of way, the airline too. The problem is that she appears, to the wider airline, to demonstrate that love by broadsiding every other staff group (flight crew in particular) whenever something isn't going BASSA's way. I think that's probably why you'll find there's a great deal of opprobrium towards her.
MrB