PPRuNe Forums - View Single Post - Italy fines Ryanair over volcano ash passenger help 'failings'
Old 16th May 2010, 10:22
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Facelookbovvered
 
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Racedo

You may will be right, however it was only motor mouth O'leary that went public and said " i will not comply with the regulations" until the legal dept said "if you go down that path its the same as saying i won't comply with FTL or safety over sight and we could have our AOC pulled, hence the rapid about turn.

You can bet your bottom dollar that all sorts of programes are in the making looking at how Ryanair and others have dealt with refunds and expenses claims,how big is Ryanair's customer service deptment?
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