Mari wrote:
"DIFFICULT INTERVIEW QUESTIONS AND SCENARIOS
Why do you think some passengers take their frustrations out on cabin crew, even though the cabin crew are trying to help them?
What would you do if you saw one of your colleagues being deliberately
rude to a passenger?
What would you do if a commercially important passenger complained that
another commercially important passenger is snoring too loudly behind him?
If, for example, there are 60 children on the flight, but you only have 40
toys. How would you deal with this situation?
What would you do if the seat belt signs were on and the aircraft is about
to take off, but a passenger insist that he has to kneel down to conduct his
prayer due to religious reasons?"
What are some of the answers to these questions? I'm especially interested in the answer to the passenger conducting his prayer even though the aircraft is about to take off. I'm thinking security goes before everything but how do I tell the passenger without making a scene?
And can anyone please e-mail me the pre-employment medical forms?
[email protected]
Thanks!