BA used to be a renowned product because of its staff and the way they delivered their customer service
Speaks for itself...
Why is it then that Virgin always post if any, such low profits?
Ah not losses then...
Tell me then, why is it that we now live in a society that has no job security, people have no aspirations, the customer service is non existent no matter where you go and yet we pride ourselves on the fact that we(the western world) have specialists everywhere for everything?
I think in simple employment terms it is called market value. if you have a government that allows unrestricted migration, then for menial jobs there is a huge area/population to employ from.