As you all know, the first week of flight schedules has been released on ba.com
My LH on Wednesday, LHR-IAD, was cancelled. It
appears that route has had capacity reduced by some 50% by the withdrawal of the late morning departure.
A call to BA, answered almost immediately, got us re-booked on the afternoon flight ... and the subsequent return sectors adjusted as well. A couple of minutes later, our revised itinerary was on-screen ready for printing.
Now I call that
GOOD service under the prevailing circumstances.
