PPRuNe Forums - View Single Post - Thomas Cook
Thread: Thomas Cook
View Single Post
Old 12th May 2010, 20:41
  #773 (permalink)  
flyinthesky
 
Join Date: Oct 2006
Location: Duxbai
Posts: 122
Likes: 0
Received 0 Likes on 0 Posts
Belfastmark, I don't wish to get into the pros/ cons of removing IFE but since Easyjet dont offer movies and have a seat pitch one inch WORSE than TCX (independent source; seatguru.com) I fail to see how you can argue that you would have more space with them.

What I can say is that EVERY single pax that travelled with us during the recent Volcanic ash debacle was fed, watered and accomodated, irrespective of their ticket( flight only or package). We had EVERY pax back in the UK within 3 days of airspace reopening.

Easyjet et al may have newer units but we know how to handle pax and situations such as recent events. The lo-cos have their benefits, I use them frequently but please don't try and portray us as some sort of second class operator. We take our pax service very seriously and try and provide the most secure holiday experience available.
flyinthesky is offline