yes 12 hours may be the norm in the aviation industry but when you are short staffed it is almost impossible to take a break of any kind, because if you do you come back to twice the work, having lost the plot to all the disruption thats happened in your absence. Can't see the situation improving until the go-merger when the new structure will give an indication as to how much man power/resource is required. Hopefully then there'll be a new shift pattern, preferably 8 hours with enough experienced staff to manage the fast expanding fleet..... Lets hope there'll be light at the end of the tunnel yankee charlie.