Decent lighting system, subdued for relaxing and bright for reading/working.
Decent worksurface/desk (with said bright lighting).
Staff immediately available 24/7. I don't want to wander around a dimly lit foyer/closed reception at 2am looking for staff.
Speedy room service.
BLACKOUT CURTAINS AND SOUNDPROOFING.
Windows that open (with no security concerns)
Bath AND shower
Tea/coffee/hot chocolate/biscuit facilities in room with sufficient supplies of each. Why 4 coffees and 4 teas but only 2 milks??????
Good service and brainpower.....a reference to the day we ordered a packed breakfast for our stupid o'clock checkout. Firstly, the sole member of late shift staff forgot to pass our order to the early shift. Secondly, the early shift who kindly agreed to throw together a breakfast-in-a-bag but forgot to include spoons for the yogurts and butter/any topping for the bread.