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Old 11th May 2010, 08:47
  #10 (permalink)  
turbocharged
 
Join Date: May 2008
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Maybe the wrong question?

Maybe we need to ask 'what are we teaching it for' rather than 'can we teach it'.

CRM was introduced as a way of changing behaviour. CRM is not an academic domain in its own right. The problem is, we tend to treat it like a high school subject and CRM training is configured accordingly.

Time to wipe the slate clean and ask what the purpose of CRM 'training' really is.
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