Snas:
Its not as if it hasn't taken some creativity and heaven knows there have been constant backup plans in place but to be honest the ash caused us significantly more problems than we experienced due to the strikes.
Its been a determined decision made on the part of many of our executives due to the fact that much discussion was had regarding BASSA's actions and BA's rather amazing response. Support through business when possible seemed to be a reasonable action.
With the incredible planning that BA has done to minimize militant impact I'm hopeful in the future this will become far less of a concern.