just done my fir course with them ,the course was run very well..we had trevor for 8 hours a day for five weeks we only had one problem with the a/c going tech which isnt too bad..they have the use of numerous briefing rooms but i agree the office space is abit small but i didnt spend too much time in the office..they dont have a secretery they do the administration themselves.and we had no problem with slots as we were usually on time for our time slots..im sure other schools may keep your slot if you turn up late but i dont know them myself..anyway new school with excellent instructors and you can trust them they want no money up front all you need is to keep yr account in credit so you have nothing to lose,,good luck..