Ryanair
Dropped pax at BHX this morning for the Ryanair Malage, cancelled, they re booked on the Baby flight leaving 3 hours later which seemed to have no problem. My guess is Baby extended routing, customer service, less profit, satisfied customers as opposed Ryanair the bottom line of the balance sheet stuff the passenger its going to cost us money..
In respect of refunds/re booking looks simple just click the link on thier site and wait 30 days.
Centre cities