It's harder putting on the smiley face when my eyes are beginning to look p.ss-holes in the snow. Just returned from a NZ leg and I had to physically shake my F/O awake on approach, AGAIN. Raised this for the 3rd time upon return and got stonewalled. Shouldn't be posting before I've had time to sleep on it, but sometimes I'm tempted to release some of this quietly to overseas media.