The start of this all going wrong for the BASSA was back in December when they made the ludicrous decision to go for a 12 day strike over the Christmas holidays. The comments they made were so out of tune with the thinking of customers that they lost any sympathy from the folks who truly are key to making the airline possible - the passengers. At this point many/most of us who are frequent flyers are keen to see the striking CC sacked. We have NO sympathy for their position and do not respect them in the least. In fact, I will be much more willing to fly with BA in the future if WW is able to clean house.