Teaching people to think doesn’t have to stray into deep cognitive psychology, the instructional skill is to keep things simple.
Every scheduled CRM white-board or Power Point presentation I have been press-ganged (along with many other equally reluctants) into, has caused the eyes to glaze over at the amount of psycho-babble that pours from the eager beaver lecturer.
One has to only read the extraordinary number of definitions of CRM that are presented to those sitting as captive audience in a darkened briefing room all eyes sleepily on the moving screen, to realise that it is all a great big con and a thoroughly well thought out cottage industry that can make millions for those entrepeneurs that care to write a book or three and flog them to countless airlines who are forced to accept them by the regulators.
Look at the number of accident reports where the first question asked is not why did the aircraft crash - but had the unfortunate crew completed a CRM course. If by chance they hadn't - then there you go then..the crash was inevitable so go no further.
