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Old 5th May 2010, 21:43
  #2805 (permalink)  
ayroplain
 
Join Date: Sep 2005
Location: Europe
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Only two flights to LHR/LGW (1 each) are cancelled. EI 156 to LHR is one of them, but the next flight, an hour later, has been changed to an A330 to help get as many people on their way as possible.
I'm not going to tell them that. His first question would be "Why then did they not text us to say that we are transferred onto that next flight?" Now, that would be real customer service.

From the DUB website EI have 8 cancellations before 9.30am. How come Ryanair have none at all tomorrow except one or two earlies to the closed Irish airports? Why couldn't EI get up a bit earlier and fly those planes the few miles up to DUB. No, my friends, sorry, but your excuses don't wash. The will just isn't there.
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