The insurance is all sorted, except for the cost of it and a £40 excess, so all in all, X is only about £100 out of pocket.
As for the 'big guns', they didn't fire any bullets. OCA et al were involved initially when X wrote to his Sqn CO, but the letter went up his Wing, across to Admin Wing, where it descended into the Chf Clks in-tray.
A human voice at PMA is yet to be heard...
Admin Footsoldier: "this is silly cos X is not going anywhere"
