PPRuNe Forums - View Single Post - British Airways vs. BASSA (Airline Staff Only)
Old 4th May 2010, 11:45
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Juan Tugoh
 
Join Date: Apr 2004
Location: UK
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Seats are remaining empty on a more regular basis now as our competitors are offering a far superior service with more crew at usually less cost to the pax.
Some Gold Card Holder friends of mine are travelling with our competitors right now as they cannot afford the danger that BASSA will throw another hissy fit and their flight be disrupted. It is not, for them, about the inferior product delivered by BA, it is about the reliability of the service. They will return to BA when this dispute is over. Besides, this dispute that BASSA have with BA is not about the quality of the product delivered it is about imposition.

The product that BA decides to offer for the ticket price is for BA to decide anyway, not for BASSA to dictate. This line of argument is a red herring and not germane to this issue.
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