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Old 3rd May 2010, 21:11
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parabellum
Nemo Me Impune Lacessit
 
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You can show people the right way and the wrong way but the extent to which they take notice is usually dependant on the amount of impact and change the 'right' way will have on them and their way of operating. Don't expect any Damascen conversions.

Decades before it was called CRM it was called Man Management and taught from Junior NCO level, (Military), or Junior Supervisory level, (civil), upwards, with mixed success.
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