Tomkins:
and I would suggest that if you are not BA cabin crew or management,then you are really not in a position to criticise or even make an INFORMED oppinon on this subject.
Ah yes, let's leave that to those sage and diplomatic individuals wearing Mr. Walsh's visage on their bottoms.
With all due apologies I'm more of the opinion that at times it takes individuals operating outside of the vacuum of a situation to see circumstances clearly.