So,back to square one!.No real suprises,given the length and depth of ill feeling between the Cabin Crew and the wee CEO.(and vice a versa).Add to the brew,FC tripping over themselves to bring the CC down,the wee man inflaming the situation further by touting for more VCC.Whatever the rights and wrongs....just imagine youre a prospective BA customer...who would you choose to fly with!!.
Time for Damage Limitation.