I have a view - the law has its merits but is not really suited for the situation we've just had.
I always thought there was a get out clause if the cancellations weren't the airlines fault?
Always pays to have good comprehensive travel insurance devoid of "act of god" clauses. Clearly people who pay €2 for their ticket aren't the sort of people who have the foresight to spend €100 a year on travel insurance
I'm sure the rest of the European airlines will be just as obstructive in paying customers reasonable costs as per the EU directive. I wonder how many travellers will be shocked to find the cost of alternative travel arrangements is not part of the EU deal?