Hello ROH111
Here is another quote from the spokesman.....
Qantas corporate affairs spokesman David Epstein said UK meteorological services had informed Qantas that a second volcanic cloud might be approaching Heathrow airspace.
Mr Epstein said Qantas operated under CASA policy no matter where it was flying in the world and had to consult the agency first.
"It's a safety first policy...and it's very frustrating and we stand by it entirely," Mr Epstein told AAP.
"Other countries have different regulatory systems and the fact is that we haven't lost a plane in the jet age and other countries have."
Especially the last bit gives a good insight in the mindset of the QF/CASA "axis of overconfidence".
Don't get me wrong, QF is a good airline with a very good record, but in this instance they are just overcooking it a bit.