When you book with a charter airline, you should always be prepared for a delay.
To pay charter and expect a scheduled airline service with a higher number of crew to serve you more quickly, is just a tad stupid.
You complained to the crew that the aircraft was not as clean as you would have liked......37,000 ft in the air with 200 pax on board, what did you expect as a response? "im so sorry sir, i'll just get the hoover!"
lol