Saw the interview on Sky News a couple of hours ago. Do they actually train NATS managers to avoid answering the ****ing question???
Yes, yes, it's wonderful to know that you have contingency plans (though I'm willing to bet there wasn't actually a contingency plan labelled "What to Do in the Event of a Massive Volcanic Ash Cloud, While Reducing Costs and Growing Stakeholder Value") and highly-trained staff. Hey, I used to be one of them! Staff, that is. Not a contingency plan.
Newsman asks simple question; please respond with simple answer TO THE QUESTION HE ASKED.
