A time when 12 of the top 12 earners in CX were pilots.
and rightly bloody so!
When one of our office basher leaders has a bad day and misplaces a paperclip, he can call a conference, bring in consultants, do some creative accounting, take it out of the profit share or just sneeze and go home sick while he works out how to explain said missing paperclip.
Their job is really not that hard. Many of us could do theirs, but how many of them could do ours? (Rhetorical question btw!)
When we have a bad day in the office, which thankfully does not happen often, after we've pulled the sheepskin back out of the orifice into which it has just been sucked, we get on with doing what we do well - getting people back on the ground safely.
We need to remember that as much as paper pushers think we get over paid for just sitting on our @rse and pushing a few buttons, never forget we get paid for what we
can do when the sh1t hits the fan.
The passengers in cases like that will
never think we are overpaid.
Did the $35m by any chance go to a stunted little kiwi who had his leaving party in a phone box?