I could go on...
Years ago, when i was still checking in SLF, i had inumerable episodes of classic passenger moments. I'll share a few...
Flight for TLV
Me: I'm sorry sir, i'll waive 8kg, but you will need to pay some excess baggage charges, as you have 39kg in your hold bag, and 17kg in your handbaggage, and your allowance is only 23kg and 6 kg.
-queue gradually escalalting arguements from pax for 10 mins resulting in-
Pax: You're only charging me because your racist because i've got a beard.....
Me: I'm sorry you feel that way sir, and i can assure you i am not racist, but I think you mean hirsuit-ist.
Flight to LOS
Me:Where are you travelling to today?
Pax:I'd like to check in for Lagos
Me:I'm sorry, you are too late, the flight departed 3 hours ago
Pax:Can you ask if i can run for it?
Me:Umm, i'm afraid its a bit late for that.
Me: Can i see your passport please?
Pax: Here it is
Me: Um, sir, this seems to be someone elses passport, do you have yours with you?
Pax: Oh, its my wife's. I dont have mine. Do you think they will notice if i use that one?
Family going to europe.
Having established the flight they are travelling on from their tickets, i look up the booking, and note the number of pax in front of me not the same as booked.
Me:So, how many of you are travelling today?
Family:2 adults and an infant
Me:Ah, is the infant with someone else, i'll need to see all pax to check you in.
Family: The infant? queue panic, looking around, look of dawning horror...
"The baby is on the kitchen table at home......"
BAATW