Hi Phil,
Thanks for acknowledging this thread - I think it is fair enough that you post your response on here. However, whilst you do make some fair points you did not address any of the issues directly. Instead you simply dismiss our concerns as "inaccurate" and "misguided".
Exactly which of the points put forward are "inaccurate"? I'm not saying that disgruntled students are always correct but I can empathise with most of the concerns others have raised (e.g. being moved into the shipping-container 'classroom' in the hangar, invoices with no break-down etc etc).
Finally to suggest that our comments have 'no foundation' because we don't email them to you personally just defies logic. Would you really dismiss so many concerns simply because they do not appear in your personal email? Denial is a dangerous thing.
Look forward to reading your reply Phil.
Cheers, Oz.