[FONT='Verdana','sans-serif']G’day Phil
I found your post very amusing!
Really? I mean really you’re that shocked what has been said here?
Just for the record I am not going to send you an email. What I will say will be said in this forum, as I do not want other people making the same mistake I and all the other ex AWA students did!
Many people including myself all went to your so called “open door” policy. Majority of the time I went, you were not on site, and the people you have employed are absolutely useless!
I was told by the instructors at AWA that all complaints had to go to the “Training Standards Manager”. So I and many other students did! We laid down all comments to him and he said he would change the things we had discussed. Well Phil just for your information this never happened! Could you please explain to me what Training Standards Manager means? And what the job implies?
The list of things I am about to state is factual. You know it and I know it. These are all true
Air Asia students get provided with transportation to and from Archerfield to write their exams! (lucky for me I’m from oz and therefore I had a car to do so, I drove a lot of people who were internationals as they did not have their own transportation)
It’s interesting how AA students get priority of the school. Am I right?
Also to add on the favoritism, AA students were given the right to be taught ground school in the big classroom, away from the noisy hangar. Before the AA students came there, there were Aussies in that room and once AA came to the school, you kicked all of us out (halfway through a class by the way) and moved us to the portable outside in the hangar. (Where you can hear every plane start up, taxi, and takeoff)! Hardly a study area don’t you think?
I had to laugh at your “strict finance policy” Simply putting invoices on post it notes does not qualify for “strict”. I have received many invoices from Dean and yourself that have one large sum number in the upper right hand corner. On that entire white page there is NO breakdown of these numbers. I had to ask you three times to do this.
Now Phil, when you go out for dinner and the bill comes at the end. Does the restaurant write one sum on a page? Or does the sum get broken down (ex. Beer, salad, main, etc)? Could you please answer this question for me!
And your questioning why were angry at the school? And why were writing this on PPRuNe?
Phil, I want you to feel that you are in our shoes. Imagine yourself paying 100,000 to be at a so called “good” school, and then to find you being kicked out of a classroom because a bunch of Airline sponsored cadets are going in there! Would you not feel a bit angry towards the school? I mean come on…
Recently; I went to dinner at the Versace. You and I both know it is an expensive place to eat and dine. Prior to going you expect the service, food, and the experience as a whole to be A+. Well during dinner my main meal was undercooked, and our waiter was horrible (not pleasant, didn’t care, and got our orders mixed up). Now if you were paying 100+ dollar dinner and ultimatly getting the same service standard at hungry jacks, would you not feel the need to complain and voice your opinion? Please answer this question as I am intrigued.
Well I did voice my opinion. I spoke to the manger at the restaurant and he could not agree more with me. He knew that if he did not fix this issue he could lose a returning customer. So he offered to pay for the main meals, and offer a free dessert as well. Now looking back on the experience there…yes the meal was under par…however the staff there quickly resolved the issue (reimbursing me of the meal, and took 100% responsibility)
there is a moral to this long story, and I think you know what I am getting at.
We (AWA students) have put a hell of a lot of time and money into our training, and we have received nothing in return. Not even an apology from any of the management staff.
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[FONT='Verdana','sans-serif']I am not sending you an email as I don’t need too, I have repeated myself to you lot on more than one occasion.
You are all too focused on AA and not on the self funded students who have had to work day and night to live this dream of one day becoming an Airline Captain.
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