I find it very interesting PRS_AWA that you have taken note of this particular thread. All students have aired their grievances with you or management and nothing was done. Students still inform management to this day of how unhappy they are with their course progression... still nothing. PRS_AWA, not one person in the last 2 years has finished their course on time. You and your management staff have criticized students for their lack of ability/motivation. So technically your school, is saying that 100% of its student are to blame for their delay?? Not likely!
AWA has offered no reimbursement to any students due to AWA's inefficiency (AND WE ALL KNOW, IT WASN'T BECAUSE OF UNSEASONAL WEATHER AS THIS IS YOUR ONLY EXCUSE). The school hasn't even offered an apology to any of its students, just excuse after excuse. For some unknown reason when students do complain to PRS_AWA or management, they are offered only excuses and not answers (nor resolution). And when a student does complain, management pile 4 staff into the office with you by yourself. HHHHmmmmmm..... any person know's that that's an intimidation tactic. It must make you all feel big when your talking down to an 19 year old.
Students who pay the amount of money that we've paid deserve service; all we found and received were lies. Also, Not one of my invoices was correct in my entire time I was with AWA. And what I found interesting, every invoice I received was an overcharge in your favor.
INTERESTING!
As paying customers, we don't need to care about the workings or appreciate the complexity of
your operation. We are paying for a service!!! If you wish to run a legitimate business, then do it honestly without ripping students.
“Hi ……..
I am writing to inform you that I am unable to keep honouring your course fee that is now more than 12 months old when the course that you are undertaking is a 1 year course, and we have been severely hit by cost increases during this time.
We have calculated the difference between the current course fee and the fee you are enrolled on only for the stages you are yet to complete. The differences are as follows:
CPL – (Five Digit Sum)
MECIR – (Four Digit Sum)
We understand this is a significant sum to be faced with, and we understand it may impose financial difficulty on you. However the matter needs to be addressed and we would ask you to contact either myself or …… to discuss further.
Regards
……”
This is one of a thousand reasons why we don't wish others to fall into the same trap that PRS_AWA offered. Many students received this email from PRS_AWA who were over their 12 month course period. Once again, NO STUDENT HAS FINISHED THEIR COURSE WITHIN THE REQUIRED AMOUNT IN 2 YEARS. I've written this to inform others of my experience at AWA. The stress and the financial loss that I've suffered from AWA's incompetence has been unforgivable.
Sincerely,
OzzyBob