, how much actually gets to BASSA senior staff?
Every single letter of each word in all the sentences of each message on this website is anxiously pored over and analysed by BASSA bigwigs.
It's the only method at their disposal to obtained unbiassed information on what crew, customers and every other interested party thinks.
Apart from LalaLizanne Homalone, of course; nothing penetrates into her cranium: only what she wants to read.