Basil/Wiggy
A general question for you both then: if a crew member was offloaded (for any reason, I don't necessarily mean as a result of this dispute), presumably the captain then too has to appear before that enquiry to explain his or her actions. If so, how does the airline manage that to ensure fairness and remove any possibility of unfair behaviour by that captain? How do they address the problem of it being one person's word against anothers, without giving undue weight to the view of one individual?