However (and Bealine may wish to argue industry semantics, but I dont care as a passenger) the ground experience (end to end, from booking to leaaving the destination airport) is highly inconsistent and sometimes (e.g. my delightful experience of being debited £12k for a £4k ticket) just plain incompetent.
As you so clearly display your near-pathological hatred for British Airways in almost every message you post here, may one ask why you continue to fly with that company?
Is that you like complaining - or perhaps you are some sort of compulsive masochist?