I actually quite enjoyed my day selection. I didn't find anyone there arrogant. They were ready to answer questions on the rosters and package and the interviewers seems like they were interested in what I had to say. The interview is conducted by one HR and one Captain and the questions swap between personality based ones (what would you do....) and technical knowledge stuff. None of it was outside of stuff I should know as a working pilot and it was all very relaxed and calm.
I dont necessarily agree with their no return policy but then I can understand it too. They have so many applications to sift thro and I am sure the policy will be quietly dropped when numbers get tight again.
As i said above, its good fun although like every airline it has its faults.