Ok here's one I am going to drag out of my Ansett archives...
Not long before Ansett collapsed completely and was still flying under administration I was crewing a Syd-Mel flight. Whilst under administration the only thing served was water. No meals, no peanuts, no grog, no soft drinks.. Nada.
Anyway so I'm going through the cabin offering water, and this lady says to me "Don't I get a meal?". I explained to her that Ansett was under administration and during this time we are only offering water on short flights, there was no meal service. (Meanwhile I was wondering if her head had been in the clouds, didn't she know this?) Anyway I digress.. so she is not happy about that at all and demanded something to eat. I again explained the situation to her and said that all I could offer her was water.
So she says to me "Give me a comment card". Off I trot to get her a comment card, I pass her the comment card and she says to me "I'm going to complain to customer relations about this" - I didn't have the heart to tell her that.. well.. there was no customer relations department either.
Still makes me chuckle.
SG
