Beware of anything BT say. I know that is a given but it doesn't seem to stop them trying it on. I recently received a call from BT informing me that I had been 'specially selected to receive their 20mb/s service. We had several minutes conversation basically on how they were going to achieve that rate and what discounts they offered if they failed to achieve 20m. I pointed out that I was miles from the exchange and over copper wires 20m wasn't just optimistic it was pure fantasy! I also pointed out that my local cable company had a fibre cable not 10 yard from my front door. Of course BT are laying fibre everywhere I was told, not round here dear. Finally got them to admit that when they tested the line the max throughput was 6mb/s. Bunch of crooks, get them to test your line before committing to Broadband service from them or the others that resell their services, particularly Sky.
pm575